Job Opportunity: Management Assistant Officer, Visitor Services (One year contract, renewable)
The Lee Kong Chian Natural History Museum (LKCNHM) is Singapore’s only natural history museum and is located at the National University of Singapore. LKCNHM is looking for a Management Assistant Officer who will assist the Museum’s Front-of-House Visitor Services.
Description
- Execute ticketing and cashiering duties.
- Assist in crowd control and ushering duties.
- Troubleshoot on ticketing and admission issues.
- Manage the needs of the visitors.
- Provide relevant information to visitors.
- Handle phone calls and visitor enquiries.
- Assist in events management.
- Assist in emergency procedures.
- Ensure museum visitors adhere to safe management measures.
- Assist the Front-of-House team to train new employees on how to execute the ticketing sales system.
- Any other duties relevant to operational requirements.
Qualifications
- GCE ‘N’/’O’/’ITE’ certification.
- Certifications in customer service or customer service-related experience would be preferred.
- The candidate should be proficient in the Chinese language as the position will work with Chinese-speaking customer groups.
- Possess good verbal and written communication skills in the English language.
- Proficient in basic PC skills.
- The ideal candidate is an approachable and friendly person, who can work well in teams and is able to multi-task.
- Familiar with tickets purchase system.
To apply, please proceed on the NUS career portal:
Deadline for Application
We will be reviewing applications on a rolling basis. Only shortlisted candidates will be contacted for an interview.