Lee Kong Chian Natural History Museum

JOB OPPORTUNITY: Management Assistant Officer, Visitor Services/Casual Visitor Services Officer

Currently ClosedOpens on Wednesday from 10AM — 7PM
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JOB OPPORTUNITY: Management Assistant Officer, Visitor Services/Casual Visitor Services Officer

JOB OPPORTUNITY: Management Assistant Officer, Visitor Services (1 year contract-renewable)/Casual Visitor Services Officer (6 months contract – renewable)

Department: Lee Kong Chian Natural History Museum

The Lee Kong Chian Natural History Museum (LKCNHM) is Singapore’s only natural history museum at the National University of Singapore. We are looking for a self-motivated and hands-on individual to provide assistance to visitors in terms of ticketing and admission services, in order to ensure that the needs of the visitors are appropriately met.

Duties & Responsibilities:

  • Execute ticketing and cashiering duties
  • Assist in crowd control and ushering duties
  • Troubleshoot on ticketing and admission issues
  • Manage the needs of the visitors
  • Provide relevant information to visitors
  • Handle visitors’ enquiries through phone calls and emails
  • Assist in administrative-related matters
  • Assist in events management and emergency procedures
  • Any other duties relevant to operational requirements

Requirements:
 

Qualification

  • GCE ‘N’ or ‘O’ Levels certification
  • Customer Services certification or relevant
  • Able to comprehend and converse in English and Mandarin

Years of Experience

  • At least one (1) year of experience in visitor services and ticketing sales

Knowledge & Skills

  • Familiar with tickets purchase system
  • Proficient in using computer and web-based system
  • Confident in handling visitors’ enquiries through phone calls and emails
  • Able to assist in administrative-related matters
  • Willing to learn new skills and undergo trainings
  • Motivated to provide good visitor services
  • Have a pleasant disposition and enjoy interacting with visitors
  • Able to work independently and cooperate with the team in a fast-paced environment

Work Commitments

  • Must be able to work on eve of Public Holidays, Public Holidays, Weekends, and when required
  • Able to work on shift schedules
  • For Casual Visitor Services Officer (Part-time): Able to commit at least two (2) days per week (inclusive of one weekend/Public Holiday)

Please be informed that only shortlisted candidates will be contacted.

 

To apply:

Management Assistant Officer, Visitor Services (0094O)

https://nuscareers.taleo.net/careersection/jobdetail.ftl?job=0094O&lang=en

Casual/Part-time Visitor Services Officer (00957)

https://nuscareers.taleo.net/careersection/jobdetail.ftl?job=00957&lang=en